Cookie and Privacy Policy

Cookie Policy


To make this site work properly, we sometimes place small data files called cookies on your

device. Most big websites do this too.


What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you

visit the site. It enables the website to remember your actions and preferences (such as login,

language, font size and other display preferences) over a period of time, so you don’t have to

keep re-entering them whenever you come back to the site or browse from one page to another.


How do we use cookies?

A number of our pages use cookies to remember: your display preferences, such as contrast

colour settings or font size if you have already replied to a survey pop-up that asks you if the

content was helpful or not (so you won’t be asked again) if you have agreed (or not) to our use of cookies on this site.


Also, some videos embedded in our pages use a cookie to anonymously gather statistics on

how you got there and what videos you visited.


Enabling these cookies is not strictly necessary for the website to work but it will provide you

with a better browsing experience. You can delete or block these cookies, but if you do that

some features of this site may not work as intended.


The cookie-related information is not used to identify you personally and the pattern data is fully

under our control. These cookies are not used for any purpose other than those described here.


How to control cookies

You can control and/or delete cookies as you wish – for details, see You can

delete all cookies that are already on your computer and you can set most browsers to prevent

them from being placed. If you do this, however, you may have to manually adjust some

preferences every time you visit a site and some services and functionalities may not work.

Privacy Policy


This Privacy Policy applies to which are operated

respectively by Spacelink  whose registered office is 65 Gales Drive, Three Bridges, Crawley, West Sussex, England, RH10 1QA, and whose company registration number is 02666635.


It explains what data we will collect from you when you access the Website and how we may use that data.


We are committed to protecting your privacy. Parts of the Website can be viewed without giving

us any data about yourself. However, for certain areas of the Website and for certain functions,

you may be required to enter or we may collect personal data.


1. Your data


Collecting your data

We may ask you to provide us with data that personally identifies you or allows us to contact

you. The data we usually collect may include your name, email address, residential address,

credit card details and phone number.


Using and sharing your data

We will only use your data to provide our services to you. We will only share your data with 3rd

parties where it is necessary for the provision of our services to you and where we are lawfully

obligated to do so (for example to relevant public authorities).


Accessing and controlling your data

If you would like to access the personal data we hold for you, or if you need to update the

information we hold, please write to us at our registered office or email us at


2. Monitoring and Improving the Website

To enable us to monitor and improve the website, we may gather certain data about you when

you use the website, including details of your operating system, browser version and type,

browser language and Internet Service Provider.


We will always be able to identify your IP address. This is a unique number assigned to every

computer on the Internet. Your IP address will tell us your geographic location and your domain.


3. Cookies

We will use cookies, where necessary, only to store data such as your user ID and your session

identifiers to enable us to identify whether you are registered on to the Website and, if so, to

shortcut your access to the Website. We will only read cookies from your cookie file if they have been placed there through your web browser’s interaction with the Website.


4. Links to Other Websites

The Website may provide links to third party sites. We cannot guarantee that such third party

sites will protect your personal data and we are not responsible for their data policies or

procedures or their content.


5. Other important privacy information

Where you have signed up to our newsletter, or given explicit consent, we may use your personal data to contact you for marketing purposes. You can unsubscribe from this at any time.


6. Queries

If you have any questions about this Privacy Policy, please contact us by email at


7. Complaints

 If you are concerned about your data, or would like to make a complaint about the way we hold

or handle your data, please contact us by email at